Proceso de Selección para Desarrollador de Apps

Durante las próximas semanas estaremos en proceso de selección de Ingeniero de Desarrollo.

La oferta está publicada en Infojobs.

Requisitos

  • Estudios mínimos

    Ingeniería Técnica Informática o Telecomunicaciones

  • Experiencia mínima

    Al menos 2 años

  • Conocimientos necesarios

    • Android
    • Facebook SDK
    • Google Analytics
    • Lua
    • MongoDB
    • node.js
    • VOIP
    • Asterisk
    • WebRTC
    • iOS (opcional)
  • Requisitos mínimos

    Se precisa una experiencia mínima de dos años en el desarrollo de Apps Android y/o iOS.

    Se valorará conocimientos y experiencia demostrable en MongoDB, LUA, Node.JS y VoIP (Asterisk, SIP, WebRTC)

    Experiencia en integración de SDKs Google Analytics, Firebase, Facebook SDK, etc

Descripción

Desarrollador de Apps Android para proyectos B2C de la empresa (más de 27 millones de descargas acumuladas en apps propias) y B2B, para terceros (Orange, INDRA, Principado de Asturias, etc).

  • Horario

    L-J: 08:30-14:00 y 15:00-18:00 / V: 09:00-15:00

  • TELETRABAJO.

  • Salario

    Salario: 21.000€ – 36.000€ Bruto/año

 

 

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Our participation on SECAS Project (Speech Enabled Customer Analytics System)

Since April the 1st, 2015, until April the 1st, 2018, Imagine800 has been involved in a Research and Development project within the EUREKA program, called SECAS (Speech Enabled Customer Analytics System).

The project has been carried out together with other two companies:

  • SESTEK A.S. From Turkey.
  • Edosoft Factory S.L. From Spain

Customer satisfaction is one of the main goals in business life. It is therefore critical to analyse and follow the trends of the customer behaviours. Interaction records from various channels such as call centers, social media or web may give us an idea about the behaviour of the customer. However due to the high amount of captured records, it is a challenge to analyse the collected data and to use the outputs for the improvement of customer satisfaction.

SECAS project aims to develop a multi-modular system which collect, evaluate, analyse and report the multichannel interaction data by using speech and communication technologies. These data is gathered directly from customers through customer feedback and/or indirectly from several sources like phone records, social media or web platforms. System database consists of both speech and text data. Thus, project activities include both speech processing and text mining technologies.

The end system is an integrated platform that consists of various modules that have different features to support it. Main part of the project is focused on analysis of speech data between agent and customer in terms of mentioned topics, voice and conversation quality, mood during the dialogue and the words passed. In the meantime, customer comments from different social media platforms are gathered and new tools were designed to operate the analysis of the data. Client and admin interfaces were designed to use and manage the system. System was optimised starting from the databases. Finally, integration process followed the studies. The system also enables the call center supervisors to determine the optimum agent features and use the patterns to train other agents. By means of the designed automatic tools, it is possible to evaluate and hire the right agents, for example, during the interview of the new job applications.

The main roles of the involved companies was:

  • Sestek’s prior role is designing social media and speech analytics mechanisms and the support modules that interoperate with them. Sestek had an existing speech analytics platform and by this project, it has been improved and adapted to the system. Besides the offline system, an online speech analytics system has been designed to monitor ongoing interactions and report instantly. On the other hand, a new social media analytics platform has been developed to analyse and evaluate the interactions on Social Networks as Facebook and Twitter. There are three target languages to be supported by the system: English, Spanish and Turkish. Within this context speech recognition module is adapted to Spanish.
  • It is a truth universally acknowledged that the security and privacy fields are a priority in the EU, therefore it has become a must for Edosoft Factory S.L. It is necessary to provide a secure and trustful channel between the different technologies which are used along the project. To cover this issue, the technological contribution of Edosoft in the SECAS project is the security module.
    Edosoft expertise includes the development of technology, management and study of the requirements for the progress of research projects. This expertise has actually been implemented in several national and international R&D projects, giving them the necessary competencies to face these types of challenges. Accordingly, Edosoft was in charge of the complete study of the security module, analysis of the most appropriate methods of protection, making a proposal and documenting it.
  • Imagine800‘s contribution to SECAS project is based on three main point:
    1. Provide Videocall features to the end product.
    2. Provide web-browser, iOS and Android clients.
    3. Colaborate on Spanish adaptation of general product.

Imagine800’s experience on video comes from the creation of the company in 2006. First services launched by Imagine800 were based on H-324M Videocall for 3G networks. Those “legacy” services were extended to current technology when smartphones, tablets and multimedia web services were standardised on the new “all-IP era”. IP videocall services are integrated on SECAS project by Imagine800, so a new layer of video services are provided and a standard call center may be transformed into a video contact center. Imagine800 provided SECAS project with the API (backend access services) and front (iOS, Android and web-browser clients), so all analytics features may apply as well to videocalls communications. An additional feature provided by Imagine800 consisted of recording both directions of the videocall (audio and video), so analytics of the sessions may be done over the stored data. Regarding clients, Imagine800 provided a complete set of software for native iOS, native Android and web-browser kit. These software clients are able to make an IP videocall to the backend services (video-contact-center) and much information may be gathered from the user’s device:

– handset manufacturer

– model

– operating system version

– country

– language

– MMC

– MNC

– Geoposition (if allowed) – etc .

The videocall technology used on this process is based on SIP and WebRTC protocols / standards.

An additional service provided by Imagine800 on this project is the adaptation of the general parts of SECAS to the Spanish language and market characteristics.

This project has been possible thanks to the financial and operational support of:

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Feliz Navidad y Próspero Año 2018

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Estuvimos en el evento de presentación del Plan de Acción de la Fundación Madrid Startup House

El pasado lunes, día 6 de marzo, acudimos en Madrid al evento de presentación del Plan de Acción de la Fundación Madrid Startup House. El evento fue organizado por Hugin&Munin y SociosInversores.com, empresas fundadoras de Madrid StartupHouse y contó con la presencia de Andrus Ansip, Vicepresidente de la Comisión Europea y Comisario para el Mercado Único Digital. El evento reunió a personalidades destacadas del ecosistema emprendedor, empresarial e inversor de Madrid y de España, en general.

Según el propio Ansip explicó durante sus intervenciones, gracias al Mercado Único Digital las empresas europeas podrán acceder libremente a un mercado potencial de 500 millones de habitantes, facilitando así su crecimiento e internacionalización, e incrementando de este modo su capacidad competitiva global frente a mercados como el Norte Americano o Asiático. Mención especial a las oportunidades que tiene España para su expansión sobre los mercados africanos y sudamericanos. Entre las barreras a superar para conseguir el ansiado Mercado Único Digital, Ansip mencionó, entre otras:

  • Fragmentación en cuanto a Regulaciones y Legislaciones.
  • Inconsistencias Tecnológicas
  • Diferentes sistemas fiscales
  • Falta de armonización en cuanto a precios de servicios

Cabe destacar la intervención de Carlos Barrabés, quien apuntó a la necesidad de posicionar Madrid como Ciudad nodo (o “Hub”) de emprendimiento mundial, y al fundamental protagonismo que los propios agentes del ecosistema deben ostentar a tal respecto, desarrollando y apoyando iniciativas que contribuyan a hacer de Madrid una referencia internacional.

Aquí, la noticia en Expansión.

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Feliz Navidad y Próspero Año 2017

¡¡Desde el Parque Natural de Somiedo, en Asturias, deseamos a todos nuestros amigos, clientes y proveedores muy felices fiestas y que 2017 venga con mucha energía, optimismo y grandes proyectos!!

 Felices Fiestas 2016

 

 

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Hemos participado en el World Football Summit

El pasado viernes 28 de octubre, participamos en el WFS, a través de nuestra startup Lampedusa Digital.

wfsESP2

Presentamos nuestro producto IMPERIVM en la Startup Competition.

 

Mario Bedialauneta, nuestro CTO y Co-Fundador, tuvo 3 minutos para mostrar el juego para móviles, así como los planes de comercialización futuros.

WFS

 

WFS

Clicka aquí si quieres ser beta tester de la versión para Android:

2016-10-25

 Video presentación:

 

 

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